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Club marketing: campaigns, news and reviews
The club talks to players where they book courts: news and events in the app, campaigns to the right segment, and after a game the player leaves a score and a review.
What it does
Club marketing
- Campaigns to a client segment: push, SMS or e-mail — now or on a schedule
- Club news in the app; a push only on the button and only to those who agreed
- Club events with a participant form
- Birthdays: whom to congratulate this week and next
- Reviews and NPS: a 0–10 score and a comment after a booking; complaints go to moderation
The AI Padel club admin panel and the player app.
How it works
How it works
- Choose who
A segment of the club's clients — those who need this message.
- Write the message
Push, SMS or e-mail — now or on a schedule.
- Publish news and events
Players see them in the app themselves, without a mailing; events come with a participant form.
- Listen to players
After a booking the player gives a 0–10 score and a comment — reviews and NPS are in the admin panel.
Questions and answers
Questions and answers
Do we need a separate mailing service?
No. Campaigns, news and events live in the same admin panel as bookings and reach players in the club app.
Won't it be spam?
Players see news in the app themselves, and a push about it goes out only on the button and only to those who agreed.
Where do we see reviews?
In Reviews and NPS: the 0–10 score and the comment the player left after a game.
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